Terms and Conditions

Welcome to Riniya Travels. By accessing and using our website and services, you agree to comply with the following terms and conditions.

1. Services

Riniya Travels provides cab booking services, including one-way trips, round-trip trips, outstation travel, and airport transfers across Tamil Nadu, Bangalore, and Pondicherry. All bookings are subject to availability.

2. Booking and Confirmation

Bookings can be made through our website, by phone call, or via WhatsApp. A booking is confirmed only after receiving confirmation from our team.

3. Pricing and Payment

All prices are communicated before booking confirmation. Prices may vary depending on distance, time, and service type. Payment can be made via cash, UPI, or other accepted methods.

4. Cancellation Policy

Customers are requested to inform us in advance in case of cancellation. Cancellation charges may apply depending on the timing of cancellation.

5. Customer Responsibilities

Customers must provide accurate pickup and drop-off details. Any delay or incorrect information may affect the service.

6. Driver and Vehicle

We ensure professional drivers and well-maintained vehicles. However, delays may occur due to traffic, weather, or unforeseen circumstances.

7. Limitation of Liability

Riniya Travels is not responsible for any indirect or unforeseen losses during the journey. We strive to provide safe and reliable service at all times.

8. Privacy

Customer information collected during booking is used only for service purposes and will not be shared with third parties without consent.

9. Changes to Terms

Riniya Travels reserves the right to update these terms at any time without prior notice.

10. Contact Us

For any queries or support, please contact us via phone or WhatsApp.